NAVISERA — PRIVACY POLICY
Effective Date: May 14, 2026
INTRODUCTION
Navisera ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a voyage with us. Please read it carefully. If you disagree with its terms, please discontinue use of our site and services.
INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Make an enquiry or booking through our website or email
Subscribe to our mailing list or download our complimentary guide
Contact us directly via email or social media
Complete intake forms or pre-voyage questionnaires
This information may include your name, email address, phone number, billing address, payment information, health and dietary preferences relevant to your voyage experience, and any other information you choose to share.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This is used solely for improving your experience and understanding how our site is used.
2.3 Sensitive Information
For health and wellness-related voyages, we may request information about dietary restrictions, physical conditions, or wellness goals. This information is collected only with your explicit consent and is used exclusively to personalise and ensure the safety of your voyage experience. We treat this with the highest standard of care.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process bookings and payments
Communicate with you about your voyage
Send promotional emails and updates (where you have opted in)
Personalise your experience aboard
Comply with legal and regulatory obligations
Improve our website and services
We will never sell your personal information to third parties.
SHARING YOUR INFORMATION
We may share your information with:
Trusted service providers (e.g., payment processors, email platforms) strictly for operational purposes and under confidentiality agreements
Crew members involved in your voyage, to the extent necessary to deliver your experience
Legal or regulatory authorities, if required by law
All third parties are required to handle your data in accordance with applicable privacy laws.
COOKIES
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site. We do not use cookies to sell advertising or track you across third-party sites.
DATA RETENTION
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Booking and financial records may be retained for up to seven (7) years for accounting and legal compliance purposes.
YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at naviserawellness@gmail.com
SECURITY
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure; however, we take reasonable precautions to safeguard your data.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
CONTACT US
Navisera
Email: naviserawellness@gmail.com
Website: www.naviserawellness.com
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